77 Casino Privacy Policy

1. Information We Collect

When you register an account with 77 casino, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect identity verification documents such as a government-issued ID when required to comply with applicable Philippine regulations. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for players across the Philippines. We may also collect information about your gaming activity, such as bet history, deposit and withdrawal records, and bonus usage, in order to manage your account accurately. All information collected is limited to what is genuinely necessary for the operation of our service. We do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our licensing obligations. We use your contact details to send you important account notifications, security alerts, and, where you have opted in, promotional communications about relevant offers on 77 casino. Transaction and activity data is used to detect fraud, prevent money laundering, and ensure that our platform is used only by eligible players aged 21 and above. We may use aggregated, anonymised data for internal analytics to understand how players interact with our platform and to guide product improvements. Your data is never used to make automated decisions that produce legal or similarly significant effects without human review. We will only send you marketing messages if you have given your explicit consent, and you can withdraw that consent at any time through your account settings. Any use of your data beyond the purposes listed here will only occur with your prior consent or as required by law.

3. Sharing Your Data

77 casino does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the service they provide to us. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with other online gaming operators or advertising networks. Any cross-border transfer of data is conducted with appropriate safeguards in place to protect your privacy rights.

4. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Technical logs and session data are retained for shorter periods, generally between 90 days and 12 months, depending on the type of data and its purpose. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process for data that is not subject to a mandatory retention requirement. You may contact our support team to enquire about the specific retention periods that apply to your account data. We review our retention practices regularly to ensure they remain proportionate and compliant with current regulations.

5. Security Measures

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocols, ensuring that your login credentials and financial information are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with applicable legal requirements. We encourage you to use a strong, unique password for your 77 casino account and to enable any additional security features available in your account settings. While we take every reasonable precaution, no online platform can guarantee absolute security, and you use the service at your own risk in this regard.

6. Your Rights

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. You may also request that we correct any inaccurate or incomplete information in your account records. Where data is no longer necessary for the purposes for which it was collected and no legal retention obligation applies, you have the right to request its deletion. You have the right to object to or restrict certain types of processing, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe that your data has been handled in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided in your account portal. We will respond to all valid requests within 30 days and will not charge a fee for reasonable requests.

7. Changes to This Policy

77 casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through their account dashboard or via the contact details on file. We encourage you to review this page periodically so that you are always aware of how your data is being handled. Continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy. If you disagree with any update, you should stop using the platform and contact support to arrange account closure and data handling in accordance with your rights. Previous versions of this policy are superseded by the most recently published version. For any questions about this policy or your data, please contact our support team directly through your account.